Privacy policy

Trigon DM Limited (“Trigon”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal data lawfully, fairly and transparently. We act as a Data Controller for the personal data we collect in the course of our business operations. This notice explains what personal information we collect, how we use it and the rights you have under data protection law.

We may update this policy occasionally by revising this page. The latest version will apply from the date it is published or communicated. This policy is effective from 24/11/2025.

Our contact details:
Trigon DM Limited
CRN 12873993
11 Bingham Place, London, England, W1U 5AY
Email: info@trigon-dm.com

1. How we protect your information
We take the security of personal data seriously. Appropriate technical and organisational measures are used to safeguard information from loss, misuse, unauthorised access, disclosure, alteration or destruction. These measures are reviewed periodically to support good information governance and cyber security standards.

We process personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable data protection and privacy legislation. We follow the core principles of data protection which require that personal data is processed lawfully, fairly and transparently, collected for specific and legitimate purposes, limited to what is necessary, accurate and kept up to date, retained only for as long as necessary and processed securely.

2. Personal data we collect
We may collect personal information such as your name, job title, business contact details, company information and any information you provide when contacting us. We may also collect personal information from publicly available sources, professional platforms, third-party introductions or information shared with us during the course of providing our services. This may include correspondence sent through our website, by email, during project-related communications or through professional interactions with our team. We only collect information that is relevant to our business relationship or to the services we provide.

3. How we use your personal information
We may store and process your personal information to respond to enquiries, manage project and business communications, maintain professional relationships, invite contacts to relevant industry events, support administrative functions and maintain accurate internal records. The primary legal basis for this processing is our legitimate business interests, which include the provision of development management services, effective communication with stakeholders, business continuity and the protection of our systems. Personal data is retained only for as long as necessary for these purposes.

In certain situations, we may rely on consent as the legal basis for processing, for example when you sign up to receive updates or register for an event. Where consent is used, you will be informed of the purpose and have the genuine choice to accept or decline. You may withdraw your consent at any time by contacting us.

4. Systems and service providers
Your personal information may be stored or processed using secure, cloud-based third-party systems. These may include customer relationship management platforms, project management and reporting software, cloud-based communication tools, file storage and document management services, financial systems and website hosting or analytics providers. These systems help us operate efficiently and deliver our services.

Some service providers may store or process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as adequacy decisions, contractual protections or other measures required under data protection law, so that your information remains protected.

We do not sell your personal data.

5. Data sharing
We may share your personal data with trusted third parties where necessary for legitimate business purposes, such as delivering our services, managing our systems, obtaining professional advice or meeting regulatory requirements. These third parties may include cloud platform providers, IT support services, professional advisers, project collaborators and business partners. Such third parties process personal data only for the services they provide to us and are required to handle information securely and in accordance with data protection law.

We may also disclose personal data if required to comply with a legal obligation, regulatory request, court order or governmental authority.

6. International data transfers
While most personal data is stored within the UK, some of our service providers may operate internationally. If data is transferred outside the UK, we ensure this is done in compliance with data protection law, for example through adequacy decisions or appropriate contractual safeguards. By using our website or providing information to us, you acknowledge that such transfers may occur and that we will ensure they remain sufficiently protected.

7. Storage and retention
Unless there are overriding legal or regulatory requirements, we retain personal data only for as long as necessary for the purposes for which it was collected. This may include project administration, client relationship management, financial record-keeping and internal reporting. Retention periods vary depending on the nature of the information and contractual or statutory requirements. When information is no longer required, it is securely deleted or anonymised.

8. Cookies
Our website may use essential or functional cookies to support its operation and improve the user experience. Cookies may also be used to understand general website performance or to enable certain features. Cookies do not give us access to your device or to information you have not chosen to share. You can manage or disable cookies through your browser settings, although this may affect how the website functions.

9. Links to external websites
Our website may include links to other websites. Once you leave our site, we are not responsible for the protection or privacy of any information you provide on external sites. You should review the relevant privacy notice for any external website you visit.

10. Your rights
You have the right to request access to your personal data, request correction of inaccurate information, request erasure where appropriate, restrict or object to processing, request portability of your data and withdraw consent where consent is the legal basis for processing. To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has not been handled correctly.

11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will apply from the date it is published or communicated.

12. Contact us
If you have any questions about this policy or how we handle personal data, please contact info@trigon-dm.com.